Refund policy

We accept returns within 14 from the date of delivery. To be eligible for a return, the item must be unused, unwashed, in the same condition as received, all tags intact, and in the original packaging.
To initiate a return, please follow these steps:
1. Contact our Customer Service team at Kinderenclothingco@gmail.com to obtain a shipping label. Please include in your email the following:
a. Order number and name of purchaser
b. Photo of product with tags on and in new condition
c. Reason for return
2. Pack the item securely, including any accessories or documentation that were included with the
product.
3. Ship using the shipping label provided by our Customer Service team.
International Returns (From Outside the Canada): Customer will be responsible for the return mailing fees.

A 10% restocking fee will be added for all returns

Clearance and sale items are considered FINAL SALE upon payment and are not eligible for cancellation, return, refund or exchange.
If you purchased from a third party vendor ( a local boutique or third party online store, you must return the product to that store, according to their return/exchange policy. Should your package be returned to Kinderen by the mail carrier for any reason (such as incorrect addresses, abandoned parcel, unable to deliver, ext) we will cancel the order and a refund (not including shipping fees) will be provided.